eBay Suspension: It wasn’t me, I didn’t do it…!

Posted by

1

For those of you who remember my situation with eBay, they finally answered my email, after I reposted my email through the user center (again).

Bloggers Unite - Blog Action Day

Last month, I was suspended from using eBay for no apparent reason, with a somewhat abrupt email from eBay and poor help from their customer *dis*service center.

Here’s the follow up email I got, spelling and grammar mistakes are theirs, not mine:

Hello,

Thank you for taking the time to write to eBay. I am happy to assist you further.

Recently, we have detected some Taiwan accounts have the risk of taking by the third party. In order to protect the personal information of users and maintain those accounts safty, we have suspended your account.

You could choose:

1. Please reply this mail for account closure (related personal information will be deleted at the same time)

2. Please provide us scanned or digital picture of your Identity Card in attachment format to: hkappeal@ebay.com (Note: Please control the size of attachment within 100K and save it as .jpg format). Our staff will reply you within 48 to 120 hours from receipt of the requested information.

3. Needn’t reply this mail, this suspension account can’t be used till the process of option2 has been completed.Your persional information is safe with the suspension status.

Sorry for the inconvenience this may have caused, thank you for the understanding!

Thank you for your interest in helping to keep eBay Hong Kong a fun and safe place to trade!

For further contact, please reply this email with the original text. Thank you!

Regards,

eBay Hong Kong Customer Support

I appreciate the long answer, and the fact that the person writing it really tried to help. But still, I wonder why I am being found guilty first then being expected to prove my innocence. It seems odd.

I didn’t do anything wrong, but I have to appeal, and have my appeal judged. Wouldn’t it be better PR to find another way to get this information such as advising us that all accounts need to be ‘upgraded’ (with additional services), but to upgrade you need to ‘verify’ who you are. Isn’t that what Paypal does?

I still can’t decide if I should bother or not. Oh, and scanning my ID and shipping it via email is REALLY secure, isn’t it? I might as well just type my credit card number in the email, too. Haven’t they heard of identity theft?

Coutts.com: Wouldn’t you trust the Queen’s bankers?

Posted by

Is travel your dream? Do you fall asleep thinking of distant lands, and faraway places? Do you wish that you could close your business for a few extra weeks or months a year?

I know I do. Last night, my wife and I were enjoying a progam on Discovery that introduced the wines of Southern France. Every time we see that kind of program we feel very wistful and we wonder how we could take a little time out to enjoy the finer things in life; to reflect on where we’re going; and be thankful for all the good things we have.

coutts bank

Have money, but no time?

Of course, one of the biggest problems when you are an entrepreneur, whether or not you made it into the millionaire or billionaire categories, is that you rarely have the time to travel. You just have to be running your business. It’s an obsession for many entrepreneurs, indeed. When you’re at work, you’re busy; and when you’re away, your brain’s still busy.

So, if you find a quality bank that understands the pressures you face in your business, your career, or your wealth building activities, perhaps you’ll find it easier to explain to yourself in the mirror that taking that vacation trip might be just the thing. And you might find yourself successfully persuading yourself, too, knowing that your bank will take care of the finances while you are away. Wouldn’t that be good?

couttsAs if to encourage you, one of the perks of being a client of Coutts bank credit card services through Courtesy of Coutts is that you’ll find that you can earn extra reward points on your credit cards for bookings for hotels, car hire, flights, etc., and on easyJet tickets to 74 European destinations.

Additional services may also appeal, too, when you travel: including Insurance, European car breakdown cover, Sentinel Card Protection, Priority Pass cards for executive lounges, Concierge and Assistance Service, Purchase Protection, and Currency Delivery Services. As if that’s not enough, you can always travel to distant places that also have branches of Coutts.

Post reviewed by Courtesy of Coutts.

Terabytes at your fingertips: what you gonna do?

Posted by

From time to time, I buy hard disks, the biggest size I recently bought was in fact 80GBs. I had a bunch of disks of that size for my office, naturally, I was surprised to find out that typical drives these days are about 160GBs of space, and in fact, I was offered one with 320GBs for about $100. I ordered two drives, instead, of the smaller kind. And to think, my first hard drive was 80MBs of space running Windows 3.1 in 1995. Things have come along way.

But this report in the BBC NEWS | Technology | Drive advance fuels terabyte era suggests that far bigger drives are just around the corner…

Drive advance fuels terabyte eraHard diskHard drives currently have a one terabyte limitA single hard drive with four terabytes of storage (4TB) could be a reality by 2011, thanks to a nanotechnology breakthrough by Japanese firm Hitachi.The company has successfully managed to shrink the read-write head of a hard drive to two thousand times smaller than the width of a human hair.The smaller head can read greater densities of data stored on the disk.

Looks like we’ll have lots of space to store all those pictures, audio and movies! I think we’re going to need it!

But I do have an odd question: what do you do with still functional hard drives that you have pulled out of your computer for various reasons. I have two portable drives right now, but now I have an extra 20GB disk drive that I don’t quite know what to do with. Suggestions?

Blogged with Flock