Shopping: Are retailers driving you ‘Potty’?

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Retailer’s margins are under pressure these days as prices rise, but incomes stagnate. I know that from my own wallet. Competition is intense and sometimes even the biggest retailers will resort to less than kosher methods to shift their products.

You’ve got “One Chance”

For those of you who like Paul Potts CD, I just bought the CD at a local retailer in Tamsui, one of the biggest in Taiwan. While this retailer is known for its aggressive pricing strategies, its behind the scenes pricing looks (to be polite) disorganized at best.

Beware the sale price gotcha’s

A few months ago, I noted one sign advertising filing boxes for NT$279. I bought one, but didn’t note the actual price until I got home on the receipt. It was over $300. This isn’t a big amount of money. I naturally assumed that I had made the mistake and brought the wrong model.

The next time I went to the store I bought several more of these items for colleagues in our office who thought they would be useful. This time I checked carefully the model number ‘DD105’ and I took them to the counter. I thought I had bought three of them with larger drawers, but turns out that the DD113 models were also on display (undiscounted) right next to them. I had bought the wrong models, and again paid through the nose.

What a potty pricing scheme?

So this time I was shopping in the store, and bought a CD of Paul Potts for my wife who liked the video she saw on YouTube! As you can see from the picture, it was priced NT$348 on the shelf. I tried to scan it myself in the store, but couldn’t because the in-store scanner wouldn’t read the barcode on the item properly. I bought it anyway because it didn’t matter that much, I wasn’t price sensitive on that item.

P1000827

On checkout, I found that I had been charged NT$378 for the CD, despite it being priced on the shelf at NT$348. I also found another display showing NT$358 for the same item. Of course, this time I did complain. You can see the receipt pictured here with the price. I can’t ascertain if that is the result of product substitution or not, because the product numbering schemes were somewhat different.

InvestorBlogger sez…

It doesn’t matter the reason: the store should price each and every accurately to the best of its ability and remove old pricing. Nowadays, most products are not priced at all in Taiwan. The price label is only on the shelf. By the time you get to the checkout with thirty or forty items in your trolley, who will remember what each item cost? Who will take the time to check their receipt? And if you’re dragging children, husbands or wives, and your phone is ringing, who will be able to remember?

Fortunately, the store seems to have a no-quibble refund policy in such cases, and indeed refunded me the NT$30 on the spot. But I’m wondering if the policy of insufficient and/or misleading pricing is somehow discretely approved of, quietly practiced but publicly disavowed by the management of this hypermarket.

Advice to Shoppers

The only thing I can urge: if you are facing a budgetary pressure, scrutinize your checkout receipts for both prices and quantities to make sure that you are being overcharged, wrongly charged or leaving items sitting on the supermarket checkout.

Still I learned how to magnify pictures on my camera from the clerk! He was pretty nice about it all! I’m still not sure what the real price should have been because inside the box were two cds, not one. But there was no other pricing on the CD stand or the CD itself to indicate what the correct price was.

Cash Low? Play CashFlow 101 and learn why

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Is anyone here a fan of CashFlow 101? Did you ever play the game before? I’ve been a keen player of the game for some time now. I’ve even introduced to some of my students over the years, even the younger ones enjoyed playing the game.

What is CashFlow 101?

Cashflow 101 is an educational board game designed by Robert Kiyosaki (author of Rich Dad, Poor Dad). The aim of the game is to teach the players about investing and making their money work for them. The game provides a setting that is challenging yet informal while helping players some basic lessions in financial literacy. In playing the games, players find it easier to learn and use the basic principles of personal financial management.

A Video Interview from the CashFlow 101 Game Designer

The board is divided into two stages. The first is “the rat race” in which the player is given a basic bank account, spending habits, personal and mortgage debt and a salary. As the game starts, each roll of the dice determines what opportunities you have or what expenses you must make. There are four sets of cards that determine different the assets and liabilities that you must take on. And each expense or income has to be adjusted. Players go around the rat race trying to accumulate the amount of money that will allow them to enter the fast track. The promotion criteria is quite simple: that passive income generated in the game must exceed the expenses of the player. Given the different jobs, salaries and financial pictures, this can be quite a challenge!

Personal Comments

Cashflow 101 is actually one great board game. While I won’t go into the rules, as other websites cover this well, I will say that is quite an educational game. I’ve found it quite instructional in a number of ways:

  1. it can model our behavior patterns in a number of ways, esp. our spending patterns, our consumption patterns, our lack of savings as a financially less than capable society, etc
  2. it can model changes in behavior as people try out different strategies, occupations, savings rates, etc.
  3. it can show the longer term consequences of our actions by very quickly showing the results of our dependence on particular aspects of our financial management.
  4. it can show people how to monitor and record aspects of their financial situation, their balance sheet, etc.
  5. it is actually a lot more challenging to play than monopoly.
  6. and, as if you needed another one, it is actually fun to play, we can share our own ideas about money management and financial planning, because, oddly , as our societies consume, it seems there is less and less discussion of the positive aspects of financial management amongst people, and muce more talk about consumption.

    7. You can watch this YouTube video that shows a game being played (in Russian, I think) but the game is English and it shows you what the game looks like, and give you a sense of how it is played.

    Suggestions, Notes and Improvements

    There are some flaws in the game that need some working on:

    1. you can ‘learn’ how to win the game, because you know which cards are likely to come up if you play this game more than a few times, there are fewer risks for those who gamble by borrowing money;
    2. stocks are grossly overly simplified, as are houses. You can generally do well investing in stocks, if you know what cards are likely to come up. Again, being more familiar with the cards can help you analyze which cards, so when you hear the offers, you buy them;
    3. there needs to be more challenge to the game for those who played more than a couple of times – so I’d suggest creating a book of separate missions that you can use to play your part in extending the games playability, perhaps increasing the difficulty of individual player’s positions by recreating real-life scenarios;
    4. and, the fast track is spectacularly dull to play, there is little complexity or variety. I think the Rat Race is far more interesting to play.

    Overall, though, it is an expensive game for people to play at nearly $220. If you are interested in playing, perhaps head on over to the Rat Race Players’ website for clubs near you. It’s worth a rainy or cool spring Sunday afternoon!

    Have you ever played? What did you think about the game? Did you enjoy it? Why?

Money Talks: Read the fine print before you sign

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While today we’re on the theme of borrowing money and credit cards, this horror story really encourages applicants to check the fine print of ANY deal that they enter into. It’s quite shocking.

The upfront fees are ridiculous and the terms are such that no sane person would sign up for the deal.

If you have a less than stellar credit history, you can still shop around. With such a deal as this, you SHOULD shop around.